Announcing the Potential Extended Long Term Support (ELTS) Program for Mautic: We Need Your Feedback!

Photo of a tree which has grown sideways and a carved vertical hand which is supporting its trunk.

We are excited to share some news with you about a project we’re about to kick off! We are considering the implementation of an Extended Long Term Support (ELTS) program for Mautic. 

This initiative is designed to provide back-ported security fixes for earlier versions of Mautic that are no longer under active and security support. However, to ensure that this program meets your needs and expectations, we are seeking your valuable input and feedback.

What is an ELTS Program?

The ELTS program would involve an annual fee, in return for which Mautic would provide back-ported security fixes to older versions of the software. This service is aimed at helping organizations that rely on older versions of Mautic maintain a secure environment without the immediate need to upgrade to the latest version.

Examples of Existing ELTS Programs

To give you an idea of how such programs work in other open source projects, here are some examples:

We Need Your Input

To create an ELTS program that truly benefits our community, we need your feedback on several key aspects. Consider the following questions and share your thoughts with us. Feel free to share any other ideas you might have – the questions are just a starting point!

Service Expectations

  • What specific features and services would you expect from an ELTS program?
  • How important is it for your organization to receive back-ported security fixes for older versions of Mautic?
  • What versions of Mautic would you expect to be supported?

Operational Models

  • How do you think the ELTS program should operate?
  • Should Mautic have a dedicated paid team to work on back-ports and apply patches?
  • Should Mautic provide a private repository with patches for users to apply themselves?
  • Should Mautic issue a Request for Proposal (RFP) and allow single or multiple providers to offer the service?

Implementation and Management

  • What would be the most critical factors for you in choosing to subscribe to the ELTS program?
  • How frequently would you expect updates and patches to be released?

Additional Thoughts

  • Are there any other considerations or suggestions you have for the ELTS program?

How to Provide Your Input

The call for input will be open until the 13th September. We encourage all community members to share their views and suggestions. Your feedback is invaluable in helping us design a program that meets your needs and supports the continued security and stability of Mautic.

Ways to Submit Your Input

  • Comment: Join the discussion on the consultation
  • Email: For private inquiries, email us at [email protected] (please use the comment method by default).
  • Slack: Join the discussion in the #ELTS channel for general chat about this project (get an invite) and join #wg-elts to join the working group.

Thank you for your time and contributions. Together, we can create a robust and effective ELTS program that benefits the entire Mautic community.

Share this blog article:
Picture of Ruth Cheesley

Ruth Cheesley

Ruth is an Open Source advocate with over 18 years of experience using and contributing to many different projects. Having served on the Community Leadership Team of the Joomla! project and built a full-service digital agency, she now works as Project Lead for Mautic, supporting the community who build and maintain the world’s first Open Source Marketing Automation platform. Ruth is a lover of cats, a keen runner and flautist (but not at the same time!) and is based in the East of England.

More 📝's in

Yellow background with mautic logo top left, Mautic 7.0 columba edition written in text, features bullet pointed: A glimpse at new features: Import and export campaigns Organize your marketing resources with projects Smarter segment-based email sending Multilingual support for SMS and notifications Improved workflows for scheduling emails API v2 based on API Platform, and also an explanation of the constellation shown: Columba is a southern constellation representing a dove in flight. Though less prominent than its northern neighbors, Columba contains the globular cluster NGC 1851, a dense collection of ancient stars visible through telescopes. Named in the 16th century by Dutch astronomer Petrus Plancius, Columba represents the dove from Noah's Ark that returned bearing an olive branch, symbolizing hope and peace after the great flood. In its celestial position south of Orion and Lepus (the Hare), some interpretations suggest the dove fleeing from the hunter. The constellation embodies themes of peace, renewal, and divine guidance across various traditions, serving as a quieter but meaningful counterpart to the more dramatic figures of the night sky.
Product news

Mautic 7: Columba Edition is released

Today we’ve released Mautic 7.0: Columba Edition. It’s here.

This is a full term release with a four-year support cycle – one year active, one year security, two years Extended Long Term Support. Read more about our release strategy.

Search

Use the search bar above by typing terms and pressing enter.