Mapping Customer Journey with Mautic

AI. Big data. Predictive marketing. We get incredibly excited about these new solutions, but how do we navigate the digital marketing maze?

At Mautic, we are always seeking to simplify the complex. Your customer should not see clunky steps and processes as engagement, those should be invisible.

Did the marketing teams at these airlines not see the customer journey that concluded with unhappy customers leaving their flights each day?