Announcing the launch of Mautic’s Extended Long Term Support (ELTS) program

Photo of a tree which has grown sideways and a carved vertical hand which is supporting its trunk.

Today we’re announcing the official launch of Mautic’s Extended Long Term Support (ELTS) program.

This initiative is designed to provide ongoing security and stability for organizations using older versions of Mautic, allowing you to maintain a secure and efficient environment without the immediate need to upgrade.

Why Choose ELTS?

As technology evolves, so do the security challenges that come with it. Our ELTS program ensures that your older Mautic versions continue to receive critical security updates after official security support has ended. This extended support is perfect for businesses that need more time to plan and execute their migration to newer versions without compromising on security or functionality.

Key Benefits of the ELTS Program

  • Receive back-ported security fixes for older Mautic versions for up to two years after official security support has ended, ensuring your systems remain protected against vulnerabilities.
  • Upgrade in your own time, extending your return on investment by allowing you up to five years of active support for each version of Mautic
  • Flexible terms to suit your organization – choose from one or two year blocks, allowing you to plan according to your timelines.
  • Discounts available for members of Mautic, and volume discounts for large numbers of instances.

How to Sign Up

Signing up for the ELTS program is straightforward. You can opt for either a one-year or two-year support block, providing flexibility to match your business requirements. Here’s how you can get started:

  1. Head over to our ELTS page for detailed information about the program and pricing.
  2. Select the option that best suits your needs – whether it’s a one-year or two-year term – and your membership level. Not yet a member? Check out our membership tiers. NOTE: Purchases on Open Collective visibly show the organization or individual purchasing. If you prefer to keep this confidential, fill out the form on the landing page and we’ll be in touch with how to process the payment anonymously as a guest.
  3. Got questions? Fill out the form and the team will be in touch right away.
  4. Get Started: Our team will contact you to finalize the setup and ensure you’re ready to benefit from our extended long term support services.

We invite all Mautic users to consider the benefits of our ELTS program. Whether you’re managing a small business or a large enterprise, extended support can provide the peace of mind you need to focus on what matters most – growing your business.

For any questions or further information, please feel free to reach out to us via the enquiry form or by email direct at [email protected]. You can also join the conversation in our Slack channel, #elts.

Thank you for your continued support and trust in Mautic. We look forward to serving you through our ELTS program!

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Sīlavāpi Cheesley

Sīlavāpi (ex Ruth) is an Open Source advocate with over 18 years of experience using and contributing to many different projects. Having served on the Community Leadership Team of the Joomla! project and built a full-service digital agency, she now works as Project Lead for Mautic, supporting the community who build and maintain the world’s first Open Source Marketing Automation platform. Sīlavāpi is an ordained Buddhist in the Triratna Buddhist Order. She's a lover of cats, a keen triathlete and flautist (but not at the same time!) and is based in the East of England.

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