Mautic 5 Extended Long Term Support (ELTS)

Extend the life of your Mautic 5 instance with back-ported security fixes for the next two years. Take the stress out of upgrades, allowing you to upgrade at your own pace.

Pre-order now

ELTS will only be available if we have enough pre-orders.

Stay secure until December 2028

Community-powered security support for Mautic 5 ends on 26th October 2026. 

When this happens, no further security fixes will be released for Mautic 5, even if there are security bugs which are disclosed and fixed in later versions which also impact Mautic 5. You should either upgrade to a supported version, or purchase ELTS. If you don’t, then you risk:

  • Unfixed publicly reported security vulnerabilities
  • Problems with plugin compatibility
  • Legal compliance issues
Photo of a lifering with a locked padlock resting inside it on a grey coloured background

Secure your Mautic instances for the next year with Extended Long Term Support for Mautic 5.

Please complete the purchase order form below - ELTS 5 will be provided once we meet the minimum threshold of orders. If the threshold is not met, no ELTS will be offered for Mautic 5 and this commitment lapses with nothing payable.

If you require a quote before creating a purchase order, please email [email protected] before submitting this form with the necessary details.

About Extended Long Term Support

Extended Long Term Support (ELTS) enables you to receive security fixes for your Mautic instance after the end of the official security support period.

It gives you more breathing space to:

  • Plan for and complete your update to the next version of Mautic
  • Ensure compatibility of plugins, themes and other related resources
  • Ensure compliance with IT legislation which mandates that you must be using a version of the software you use which is under active support

Duration

Mautic 5 ELTS provides two 1-year periods of extended support:
 
  1. 1st December 2026 – 30th November 2027
  2. 1st December 2027 – 30th November 2028
 
You can now purchase ELTS for one or two years blocks.
 
Prices are now defined using the Big Mac Index purchasing parity power calculations. The country of the end-user organization who uses the Mautic instance is what’s used for determining the location for the tier.
 
1 year
  • Tier 1: $2,000
  • Tier 2: $1,000
  • Tier 3: $500


2 years

  • Tier 1: $3,000
  • Tier 2: $1,500
  • Tier 3: $750
 
TierCountries
Tier 1United States, United Kingdom, Eurozone (Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Ireland, Luxembourg, Portugal, Greece, Finland, Estonia, Latvia, Lithuania, Slovakia, Slovenia, Cyprus, Malta), Switzerland, Norway, Sweden, Denmark, Canada, Australia, New Zealand, Singapore, Hong Kong, Japan, South Korea, Taiwan, Kuwait, Bahrain, Oman, Qatar, United Arab Emirates, Saudi Arabia, Israel, Azerbaijan
Tier 2Poland, Czech Republic, Romania, Hungary, Brazil, Mexico, Chile, Peru, Uruguay, Costa Rica, China, Malaysia, Thailand, South Africa, Turkey, Guatemala
Tier 3India, Pakistan, Philippines, Vietnam, Indonesia, Ukraine, Egypt, Moldova, Honduras, Nicaragua, Argentina
Members of Mautic benefit from a discount based on their membership tier. Volume discounts are also available to members, please reach out for more information at [email protected].

Terms

You can review the Terms and Conditions of the ELTS program here.

Frequently Asked Questions (FAQs)

We’ve created an ELTS FAQs page for all things Extended Long Term Support.
 

Contact us

If you’ve still got questions, you can reach us in the following ways:
 
Enquiry: Fill out the form on the right for general enquiries, ELTS customers should submit their support tickets via email.

Got questions?

Mautic’s ELTS program only provides security fixes for CVEs relating to the Mautic core application and officially supported plugins.

Where a dependency identifies and fixes a security vulnerability, it will be updated where possible within the constraints of the supported version of Mautic. Read the Terms and Conditions for more detail here.

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