Mautic Documentation

Citrix Plugins

Description:

Create a plugin that pulls data from Mautic and pushes data to Mautic from GotoMeeeting, GotoWebinar, GotoTraining and GoToAssist) .

Required Features:

  1. Create registrants in GoToWebinar and GoToTraining based on campaign decisions, contact data and also from registration forms in Mautic
  2. Pull back from registrant and attendee info into segments and campaigns
  3. Display webinar and training attendance as an additional activity on the contact timeline
  4. Send emails with buttons to start GoToMeeting, GoToTraining and GoToAssist sessions

Instructions

  1. Enable the plugins you need

image

  1. Activate the plugins with the Citrix Developer API keys

image

  1. Use the Consumer Keys from the developer website

image

  1. New segment filters will be available

image

  1. Past sessions will be available to choose from

image

  1. New fields will be availabe for forms

image

  1. The fields will display the available events for each product (the form will validate that the mandatory fields are present)

image

  1. Form actions will also be available

image

  1. Each action will permit to select a single event or let the user select from the form. They also include fields to map to obligatory lead fields

image

  1. This is an example of a form that lets the user select the event from a list

image

  1. The Send Link actions require an email object with a Token to insert the link of the event (the available tokens are shown)

image

  1. There are also conditions for campaigns (registered and attended)

image

  1. The campaign actions allow to select the event and the email template to send (if applicable)

image

  1. This is an example of a campaign that sends a link to a preliminary meeting after a contact is identified as to have registered to a webinar (using segment)

image

  1. In this example, the form has been submitted

image

  1. The new events appear in the contact's timeline

image

  1. The email with the link (that was injected with the Token) is viewed in the browser

image

  1. When the contact clicks on the link, it redirects to GoToMeeting to start the meeting

image

  1. This is an example of a webinar where the contact attended

image

  1. When the crontab job that synchronizes the data runs, it retrieves the new state of the contact and it's visible on the timeline as an attended event

image

The previous examples used GoToMeeting and GoToWebinar, but it's the same for GoToTraining and GoToAssist

Other details

The cron job to synchronize the events is

php app/console citrix:sync

Usage:
    citrix:sync [options]

Options:
    -p, --product[=PRODUCT]  Product to sync (webinar, meeting, training, assist)
    -i, --id[=ID]            The id of an individual registration to sync